1. Company

Studio Nine Design B.V.
Zeggeveld 9C
4705 RP Roosendaal
The Netherlands
Email: info@studioninedesign.nl

We are responsible for the processing of your personal data. This privacy policy explains what information we collect, why we collect it, and how we handle and protect your data.

2. Personal Data We Process

We process the personal data you provide to us through orders, customer accounts, contact forms, or newsletter registrations. This may include:
– First and last name
– Address details
– Email address
– Telephone number
– Invoice details (including VAT number)
– Payment information received via our payment provider (not stored by us)
– Website usage data such as IP address and cookie data

3. Why We Process Your Data (Legal Basis & Purpose)

We process your personal data for the following purposes and legal bases:

a. Performance of a contract

– Processing and delivering orders
– Handling invoices and payments

b. Legal obligations

– Maintaining financial administration
– Tax-related requirements

c. Marketing & newsletters (with consent)

– Sending updates or promotional emails
You may withdraw your consent at any time.

d. Website analytics & cookies

– Using functional, analytical, and tracking cookies to improve website performance

4. Sharing of Personal Data with Third Parties

We do not sell your personal data. Data is only shared with third parties when necessary:
– For order processing (e.g., carriers, payment providers)
– For financial administration and legal obligations
– When required by law

We have data processing agreements in place with all external parties that process data on our behalf to ensure GDPR compliance.

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. After the retention period expires, data is deleted or anonymised.

6. How We Protect Your Data

We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or alteration.
These measures include secure servers, encryption, and limited access based on necessity.

7. Cookies and Tracking Technologies

Our website uses cookies for the following purposes:

– Functional cookies: required for the proper functioning of the site
– Analytical cookies: measuring website usage and improving performance
– Tracking cookies: used for insights and marketing

You can refuse or delete cookies at any time via your browser settings. More details can be found in our cookie policy.

8. Your GDPR Rights

Under the GDPR, you have the following rights:
– Right of access: request an overview of your personal data
– Right to rectification: correct inaccurate or incomplete data
– Right to erasure: request deletion of your data
– Right to data portability: receive your data in a readable format
– Right to restriction or objection: stop or limit processing
– Right to withdraw consent: applicable to marketing and newsletters

To exercise these rights, contact us at info@studioninedesign.nl.
We respond within the legally required period of four weeks.

9. International Data Transfers

If personal data is transferred or processed outside the European Economic Area (EEA), we ensure this is done in accordance with GDPR requirements and secured by appropriate safeguards.

10. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time, for example in response to legal developments or changes in our services.
The most recent version will always be published on our website.

11. Contact Information

For questions or requests regarding your personal data, please contact: info@studioninedesign.nl

We aim to answer your request within the statutory timeframe.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They are used to ensure proper website functionality, analyse performance, and improve your browsing experience.

2. Which Cookies Do We Use?

a. Functional cookies (required)

These cookies are essential for the proper functioning of our website and webshop. They enable:
– Remembering items in your shopping cart
– Processing checkout and payments
– Saving language or display preferences

These cookies are placed automatically and do not require permission.

b. Analytical cookies

We use analytical cookies to gain insights into website usage and performance, helping us to optimise our services.
Examples include:
– Visitor statistics
– Page views
– Click behaviour

Analytical cookies are only placed with your consent (e.g., if using Google Analytics).

c. Marketing & tracking cookies

These cookies track browsing behaviour to serve personalised advertisements or measure advertising effectiveness.
Examples include:
– Google Ads / remarketing
– Social media integrations
– Targeted advertising

These cookies are only activated after you give explicit consent.

3. Managing or Removing Cookies

You can manage or delete cookies at any time via your browser settings.
You may also choose to accept or refuse cookies via our cookie consent banner.
Please note: disabling certain cookies may affect the website’s functionality.

4. Changing Your Cookie Preferences

Would you like to adjust your cookie settings later?
Use the “Change cookie settings” option available on our website.

5. Third-Party Cookies

Some cookies are placed by third-party services, such as:
– Payment service providers
– Analytics and marketing tools
– Social media platforms

These parties apply their own privacy and cookie policies.

6. Changes to This Cookie Policy

Studio Nine Design reserves the right to update this cookie policy whenever necessary.
The most recent version will always be available on our website.

7. Contact

If you have questions about cookies or this policy, please contact us:
info@studioninedesign.nl